More Q&As
What’s the order process?/How do I place an order?
STEP-1
Add to Cart & Fill in your basic information and Coupon Code (Like Email, Shipping Address, Phone No... ).
STEP-2
Choose the Shipping Method. (Standard Shipping is $4.99 now on MangoCouture)
STEP-3
Choose your Billing Address and "Complete the order"
STEP-4
Log in your Pay Pal account or Pay with your cards (Fill in the related information as well)
Only 4 steps, you just need to wait for your package!
Where should I put the discount code?
Pls refer to “What’s the order process?/How do I place a order?”
1st order 10% OFF. Code: HelloMango
What payment method can I choose?
To make your purchase from mangocouture.com as safe as possible, we choose PayPal as the only Payment Channel & our Partner. If you do not have a PayPal account, you can create one with your credit or debit card to pay for the hot items. (*If it's your first time to open an account on paypal through mangocouture, you can get 10% OFF 1st order Code:HelloMango).
ADVANTAGES WITH USING PAYPAL:
1. With PayPal, you can send payment quickly and securely on-line.
2. Through PayPal, you can pay with credit card, debit card, or bank account balance.
3. Once your order is submitted, you will be redirected to PayPal's site where you could make the payment.
4. Payment is traceable. You can trace the status of your payment on your PayPal account. Mangocouture.com doesn't receive your credit card number or bank information (it is safely encrypted through PayPal's server), which limits the risk of unauthorized use.
Can I cancel my order?
Bit if you want to cancel the order, please contact us through service@mangocouture.com with an explicit subject on the email title so we can attend it to relative customer service specialist.
We will NOT accept order cancellation request if the order has already been shipped, otherwise, you will be refunded 95% if it’s cancelled within 24 hours of purchase because we will charge 5% cancellation fee. (Normally, you will receive the refund within 3 working days) Please submit a help ticket from Contact Us if you decide to cancel the order. For orders cancelled after 24 hours of purchase but before shipment, a 10% cancellation fee is applied.
Please note that we CANNOT cancel orders which have been shipped out or during the procurement process. Therefore, please wait for your package to arrive and you may either keep it or contact us to return for refund. Please DO NOT refuse the delivery as the undelivered package will be destroyed by the third-party logistics.
Do you offer a wholesale discount for bulk buying?
Of course, we do.
Please send your Inquiry to service@mangocouture.com with an explicit subject on the email title so we can attend it to relative customer service specialist.